DuoNex Terms of Service & End-User License Agreement

Effective Date: April 18, 2026

These Terms of Service and End-User License Agreement ("Agreement") govern your use of the DuoNex business intelligence application ("Service") operated by DuoNex AI LLC ("DuoNex," "we," "us," or "our"). By accessing or using the Service, you agree to be bound by this Agreement. If you do not agree, do not use the Service.

1. License Grant

Subject to your compliance with this Agreement, DuoNex grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for your internal business purposes. This license does not include the right to sublicense, modify, adapt, translate, reverse engineer, decompile, or disassemble any part of the Service.

2. Subscription and Payment

Access to certain features of the Service requires a paid subscription. Subscription fees are charged in advance on a monthly or annual basis. All fees are non-refundable except as required by applicable law. DuoNex reserves the right to change subscription fees upon 30 days' notice. A free trial is available as described on the pricing page and is limited to one trial per user or organization.

3. QuickBooks Online Integration

By connecting your QuickBooks Online account, you authorize DuoNex to access your financial data through Intuit's official API solely to respond to your queries and generate business intelligence insights. DuoNex accesses your data in read-only mode and does not modify, delete, or write data to your QuickBooks Online account. You may revoke this authorization at any time through the Service or through your Intuit account settings. Your use of QuickBooks Online is also governed by Intuit's terms of service.

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with this Agreement. You agree not to: (a) use the Service in any way that violates applicable laws or regulations; (b) attempt to gain unauthorized access to any part of the Service; (c) use the Service to transmit harmful, offensive, or disruptive content; (d) use automated means to access the Service without our express written permission; or (e) resell or redistribute the Service or its outputs without authorization.

5. AI-Generated Content Disclaimer

DuoNex is a business intelligence tool powered by artificial intelligence. It is not a licensed financial advisor, accountant, tax professional, or legal advisor. All AI-generated answers, analyses, and insights are provided for informational purposes only and do not constitute professional financial, accounting, tax, or legal advice. You should verify all AI-generated content against your primary financial records and consult qualified professionals before making business decisions. DuoNex does not guarantee the accuracy, completeness, or timeliness of any AI-generated content.

6. Intellectual Property

The Service, including all software, algorithms, interfaces, content, and documentation, is owned by DuoNex AI LLC and protected by copyright, trademark, and other intellectual property laws. Your financial data remains your property. You grant DuoNex a limited license to process your data solely to provide the Service. DuoNex does not claim ownership of your financial data or business information.

7. Data and Privacy

DuoNex's collection and use of your personal and financial information is governed by our Privacy Policy at duonex.ai/privacy. DuoNex does not sell your personal or financial data to third parties. Your financial data is fetched live per query and is not permanently stored on our servers.

8. Termination

Either party may terminate this Agreement at any time. DuoNex may suspend or terminate your access to the Service immediately if you breach this Agreement or if required by law. Upon termination, your license to use the Service ceases and DuoNex will delete your stored OAuth tokens within 30 days.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. DUONEX DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DUONEX AI LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, OR BUSINESS INTERRUPTION, EVEN IF DUONEX HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. DUONEX'S TOTAL CUMULATIVE LIABILITY SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO DUONEX IN THE TWELVE MONTHS PRIOR TO THE CLAIM OR (B) ONE HUNDRED US DOLLARS ($100).

11. Governing Law

This Agreement is governed by the laws of the State of Washington, United States, without regard to its conflict of law provisions. Any disputes arising under this Agreement shall be resolved in the courts of King County, Washington.

12. Changes to this Agreement

DuoNex reserves the right to modify this Agreement at any time. We will notify you of material changes by posting the updated Agreement at this URL with a new effective date. Your continued use of the Service after such changes constitutes your acceptance of the updated Agreement.

13. Contact

Legal inquiries and notices: matt@duonex.ai
DuoNex AI LLC
Washington State, United States